Autoship Help

Please log in and click My Autoship to make changes to your existing Autoship.

If you are logged in and the My Autoship link brings you to this page, you do not have an Autoship set up. Please follow the instructions below to set up a new Autoship.

Autoship is a free program which automatically reorders your favorite products each month.
  • Get discounts on our everyday price
  • Pay for each order only when the item is shipped
  • Easily update products, skip a delivery, or get an extra delivery when you need it
  • No commitments, obligations, or fees

NEW AUTOSHIP ORDERS

How to place a new Autoship order

  • Choose a product, select Autoship delivery frequency, quantity, and add to Autoship
  • Proceed to checkout, select shipping address, shipping method, and proceed to payment
  • Choose payment and place order

How to redeem LTBUCK$ to a new Autoship order

  • Select the “Use LT BUCK$” checkbox when choosing your payment method to redeem eligible LTBUCK$

How to add a promo code to a new Autoship order

  • Enter promo code in your shopping cart and hit “Apply”
  • If it is a valid code, you will see a confirmation and your shopping cart will reflect the discount

EXISTING AUTOSHIP ORDERS

How to update your next processing date, addresses, and payment information

  • Click the Edit link on the My Autoship page
  • Make changes to your processing date, addresses, and shipping method. Be sure to click the Save button at the bottom of the page to save your edits. 
  • To change your method of payment, click Change next to your saved credit card.  We will redirect you to a secure page to enter your new credit card information.  Click Update Payment to save your changes.  

How to update delivery frequency and quantity of your active Autoship items

  • Edit delivery frequency and quantity by clicking the drop down next to each item in your Active Item section, Click the “Update Autoship” button to save changes.  

How to pause and reactivate Autoship items

  • When you don’t need a product in your next order but want to keep it handy, select “Pause” and the item will be removed from your Active Items and will not ship
  • When you’re ready to receive the item again and add it back you your scheduled Autoship order, simply click “Restart” and it will move to your Active Items section and ship with your next order

How to redeem LTBUCK$ to an existing Autoship order

  • Click the LT BUCK$ toggle to apply all eligible LT$ to all future orders. 
  • If you do not want to redeem LT BUCKS on future Autoship orders, simply click the toggle again

How to add a promo code to an existing Autoship order

  • In Your Next Autoship Order Summary, click add a promo code, enter your code and hit “Apply”
  • If it is a valid code, you will see a confirmation and your shopping cart will reflect the discount